RobotAIGeek

로봇 도입 사례: 아직 운영 중일까?

공개 자료에 근거한 실명 도입 사례: 누가 어떤 로봇을 운영했고 어떻게 되었는지. 중단과 철수도 성공 사례와 함께 기록에 남깁니다.

기록된 실명 도입 사례의 25%는 종료되었거나 시범 운영에 그쳤습니다.

84건· 무료로 로그인하면 모든 수치, 유의사항, 출처를 볼 수 있습니다.

가정

연구

Georgia Tech — 30 households, six months with a Roomba

Atlanta · iRobot Roomba · 30 first-time households, 149 home visits

T2
30households, followed for six months
13named the robot within two weeks
연구

Stiftung Warentest — robot mower test

Germany · 14 robot mowers rated, 8 without boundary wire · Mar 2026

T2
14mowers rated, Good to Deficient
€300–1,700price range tested
연구

Robot mowers vs hedgehogs — 18-model safety test

Denmark / Oxford · 18 robot mower models · peer-reviewed, 2021

T2
18mower models tested
0detected a juvenile hedgehog (< 200 g)
연구

Maytronics (Dolphin) — private pool robots, 2024

Global · Dolphin robot pool cleaners · market leader’s annual report

T3
30–31Mprivate pools suited to robot cleaning (company estimate)
71.5%of the company’s 2024 sales from private-pool robots

건설

EnviroVantage — University of New Hampshire stadium

Durham, NH · Brokk 100 + concrete crusher · 3-level reinforced announcer’s box, 2016

T2
72man-days for the whole demolition
105.8 yd³concrete and rebar removed

Diamond Drilling — Romania

Romania (projects in the Gulf, Asia, Australia) · Brokk 170 + Brokk 110 · bought 2018

T3
≥ 2×faster wall tear-down than diamond tools alone
~2×turnover within a year

로봇:Brokk 110 (Brokk) , Brokk 170 (Brokk)

공항

Narita International Airport — terminal floors

Narita · 2 Avidbots Neo + 10 Cyberdyne CL02 · from 25 Nov 2019

T2
12robots: 2 hard-floor scrubbers, 10 carpet
~920,000 m²terminal floor area to keep clean

로봇:Cleaning Robot CL02 (Cyberdyne Inc.)

Changi Airport — Terminal 4

Singapore · 4 cleaning robots at opening (+6 planned) · floors, car parks, toilets

T2
~20%less housekeeping manpower (airport’s projection)
SGD 80kper robot

교육

Estonia — ProgeTiger national programme

Estonia · programming and robotics in schools and kindergartens · since 2012

T2
2012national programme launched
> 50%of schools teach programming and robotics (2022)
연구

Basra primary schools — randomised trial with Ozobots

Basra, Iraq · Ozobot coding robots · 20 schools, Grade 4, two-day classes

T2
960pupils in the robotics arms
girls onlysignificant gain in computational thinking
연구

Robots in STEM classes — meta-analysis of 21 studies

K-16 · educational robotics vs no robots · studies 2010–2022

T2
g = 0.49overall effect on STEM learning (moderate)
g = 0.95in technology classes

농업

University of Arkansas — See & Spray soybean trial

Keiser, Arkansas · John Deere See & Spray (prototype) · 3 seasons, 2022–2024

T2
43–59%less herbicide than broadcast spraying
+280%a year in weed seed bank at the LOW sensitivity setting

로봇:See & Spray (Blue River Technology)

Iowa State University — 415-acre spraying demonstration

Boone & Story counties, Iowa · See & Spray Ultimate · 5 soybean fields, 2024

T2
76%average herbicide product saved
43.9–90.6%saving by field — set by weed pressure

로봇:See & Spray Ultimate (Blue River Technology)

연구

Large US dairies on robotic milking — 27-farm survey

USA · Lely & DeLaval, ≥7 milking boxes · 405–17,000 cows per herd

T2
22%of farms cut full-time staff by 30–50%
>21%labour-cost cut, reported by 35% of farms
연구

Abundant Robotics — apple harvester shut down

California / Washington orchards · vacuum apple picker · SRI spin-out 2016, closed mid-2021

T2
$12Mraised, then no further round
50–90%of apples reachable (company claim)

레스토랑·외식

Skylark Group — Gusto, Syabu-Yo, Bamiyan

Japan · 3,000 Pudu BellaBot · 2,149 stores

T2
−42%floor staff steps per shift
−35%clear-down time

로봇:BellaBot (Pudu Robotics)

Kura Sushi USA

37 restaurants · Pudu delivery robots · NASDAQ-listed

T2
5–7 → 8–10tables per server
50–60 bpslabour, three initiatives combined

Noodle Topia

Madison Heights, Michigan · 3× BellaBot · owner Li Zhai

T2
5–6 → 3floor staff at same volume
~$15kper robot, one-off

로봇:BellaBot (Pudu Robotics)

Watami — Yakiniku no Watami

Japan · SoftBank Servi + JSP Peanuts · TSE-listed

T2
10–12 → 4hall staff per shift, ¥1M/day store
6:37 → 4:49table clearance (vendor-measured)

로봇:Servi (Bear Robotics)

Haidilao

China · 958 robot waiters (2020 filing) · HKEX-listed

T2
958robot waiters, Aug 2020
RMB 2–3kper robot per month (press)

Chili's Grill & Bar — "Rita"

USA · Bear Robotics Servi · 10 → 61 locations → paused

T2
61locations at peak
77%guests: server spent more time

로봇:Servi (Bear Robotics)

시범 운영만운영사: Saizeriya

Saizeriya

Japan · Servi pilot · former president on record against

T2
½walking distance at pilot store (T3)
+4%peak turnover 'on some occasions' (T3)

로봇:Servi (Bear Robotics)

연구

Norwegian family restaurants

Norway · four-tray robot, brand withheld

T2
10 → 2waiter trips, 20-cover table
320 mwalking saved per large table

리테일

Schnucks — Simbe Tally

St. Louis · 111 stores · shelf-scanning

T2
111stores
≥20%out-of-stock reduction (joint figure, T3)

Stop & Shop / Giant — "Marty"

US Northeast · ~500 units · $35,000 each

T2
$35kper robot
~40hazards per store per day (self-reported)

FamilyMart + Telexistence — Manila operations

Japan / Philippines · 300 stores · remote-rescued arms

T2
4%robot failure rate
1 : 50operators to robots

Co-op — Starship robot delivery, Milton Keynes

UK · Starship sidewalk robots · 8 Co-op stores, from 2018; Northampton 2020

T2
3×Co-op robot deliveries in Milton Keynes during Covid
up to 300robots planned across the UK by end-2021

로봇:Starship Delivery Robot (Starship Technologies)

Walmart — Bossa Nova cancelled

USA · ~500 stores · shelf-scanning · ended Nov 2020

T2
350 → ~500 → 0stores with robots
cancelledafter 5 years of trials

Amazon — Just Walk Out retreat

USA · Fresh stores removed · Go stores 31 → 22

T2
700 of 1,000transactions human-reviewed, 2022 (T3, disputed)
31 → 22Amazon Go stores

Stanford Shopping Center — robots docked

Palo Alto · Knightscope K5 · patrolling from 2015, suspended Jul 2016

T2
Jul 2016all robot patrols suspended after a child was hurt
16 monthsage of the child — bruised foot, scraped leg

로봇:K5 (Knightscope)

시범 운영만운영사: Margiotta

Margiotta — Pepper "Fabio"

Edinburgh · one store · one week

T2
12 vs 2customers drawn per 15 min, human vs robot
1 weekthen removed

로봇:Pepper (Aldebaran Robotics (SoftBank / United Robotics))

시범 운영만운영사: Lowe's

Lowe’s — Philadelphia car parks

Philadelphia · Knightscope K5 · 4 stores, pilot from Feb 2023

T2
4Philadelphia stores (more in 4 states + DC)
$6–9/hrannual robot contract, Knightscope’s figure

로봇:K5 (Knightscope)

보안·순찰

Huntington Park PD

California · K5 · six annual renewals

T2
$6,000 → $8,000budgeted vs actual per month
not wiredemergency button to dispatch

로봇:K5 (Knightscope)

Sellafield — Spot in active nuclear areas

Cumbria, UK · Boston Dynamics Spot · cell inspection & clean-up, 2023

T2
½the predicted cost of the work
2 + 7 → remoteoperators plus support staff per entry, replaced

로봇:Spot (Boston Dynamics)

World Trade Center — first rescue-robot deployment

New York, Sept 2001 · CRASAR tracked robots on 30 m tethers · rubble search

T2
up to 17CRASAR robots on site within hours
0living victims found

US Army — counter-IED robot fleet

Iraq & Afghanistan · PackBot, TALON and others · 2007 → consolidation

T2
7,000unique robots bought in a decade
3core platforms the Army is consolidating onto

로봇:PackBot

NYPD — Times Square subway K5

New York · $9/hr lease · ended Feb 2024

T2
$9/hrlease
2 officersescorting it throughout

로봇:K5 (Knightscope)

City of Hayward — Watkins St garage

California · Knightscope K5 · 2 years

T2
9 → 3thefts, pre vs with robot
$137,000+over two years

로봇:K5 (Knightscope)

San Francisco SPCA

Mission District · K5 · ordered removed

T2
$6–7/hrrobot
$16/hrguard

로봇:K5 (Knightscope)

City of Dublin, Ohio — "DubBot"

Ohio · 2× K5 · ended May 2026

T2
$128,080year one
0incidents identified

로봇:K5 (Knightscope)

San Antonio International Airport

Texas · K5 · $21,000/yr approved, never taken up

T2
7–3council vote to approve
1 monthtest

제조

Trelleborg Sealing Solutions — Helsingør

Denmark · 42 Universal Robots UR5/UR10 · CNC tending

T2
3 → 8CNC machines per operator
50people hired

로봇:UR5 (Universal Robots) , UR10 (Universal Robots)

Freedman Seating — Chicago

Chicago · 3 Vectis welding cobots · bus & RV seat frames

T2
12 → 3½ minweld time per stainless seat
~200%more output on that part (journalist’s estimate)

Gwangjin Group — Asan plant

Korea · Doosan M-series cobots · riveting, inspection, sorting

T2
12 → 1–2defects per six-line batch
₩1.3bninvested

CM Welding & Machine — Midland, Texas

Midland, TX · 2 welding cobots (third planned) · oil & gas modules, high-mix

T2
≥20%faster setup than its traditional robot cell
2 → 3cobots (third planned for 2024)

Red Devil — Pryor, Oklahoma

Pryor, OK · 1 Yaskawa Motoman MPL80 II · caulk & sealant lines

T2
50% → 90%+of the time at the 100 tubes/min target
~2×production capacity, same filling equipment

Cosmo Japan — skewer line

Hokkaido · Denso SCARA with vision · METI case

T2
3 → 1workers on the process
8,400 → 7,000output per day

Sargento Foods — Plymouth, Wisconsin

Plymouth, WI · 8 FANUC M-410iB cells · centralised cheese palletizing

T2
8 × 3robot cells × palletizing lanes
700 ftlongest trunk conveyor feeding the cells

Recochem — Edmonton

Edmonton, Alberta · 1 Motoman EPL80 · case pack + palletize, 9.46 L bottles

T2
+35%throughput vs packing by hand
3 → 1operators on the line

Urano — lights-out machine tending

Nagasaki · FANUC M-10iA · METI case

T2
3 × 7 h → 1 × 2 hpeople × hours on the process
lights-outmachining cell

로봇:FANUC M-10iA (FANUC)

Natures Way Foods — Selsey

Selsey, UK · 2 PWR delta robots · coleslaw pots into cases and crates

T3
140pots per minute
< 15 minformat changeover

Boeing 777X — FAUB abandoned

Everett · robotic fuselage assembly · 4 years

T2
4 yearsof trial
abandonedfor flex-track + mechanics

Tesla Fremont — Model 3, 2018

California · bespoke automated conveyor and assembly

T2
5,000/wktarget
<2,500/wkachieved at the time

창고·물류

Kroger — Ocado fulfilment centres

USA · 8 CFCs opened → 3 closed Jan 2026

T2
3 of 8CFCs closed
$2.6bnimpairment

DHL Supply Chain — Locus Robotics

Global · 500 million picks · LocusBot / Origin

T2
10M picksfirst 2.5 years
100M pickslast 154 days

로봇:Locus Origin (Locus Robotics)

Amazon fulfilment network

USA · 150+ sites · Kiva-derived drive units

T2
~100 → ~400items/hour, manual → robotic
750,000+robots deployed

로봇:Kiva Drive Unit (Amazon Robotics)

Woolworths Group — Primary Connect

Australia · Moorebank & WSY DCs · KNAPP + Vanderlande

T2
1,350 → 650workforce across replaced sites
ASX-disclosedredundancy programme

Ocado — Andover and Erith fires

UK · 2019 and 2021 · grid bots

T2
30,000 orders/wkAndover capacity lost, 2019
7 weeksErith revenue decline post-fire, 2021

Coles Group — WITRON case automation

Australia · Redbank & Kemps Creek

T2
+20%store availability, Redbank vs manual
A$120moverrun on separate Ocado CFCs

JD.com — "Asia No.1" warehouse, Shanghai

China · JD automated sorting · 100,000 m² first phase, Oct 2014

T2
16,000packages an hour sorting capacity
99.99%sorting accuracy

청소·시설 관리

Mitsui Fudosan Facilities

Tokyo · 12× Panasonic RULO Pro · two office towers · 12 months

T2
20 → 8 minhuman time per corridor floor
5 g → 11 gdust collected per floor

SMRT Trains — Circle Line

Singapore · 89 robots (Avidbots, LionsBot, Gausium) · stations

T2
30 → 10 minper station area
89robots in the fleet

Odakyu Building Service

Tokyo · 4× Amano RcDC · university building, 3,464 m² corridors

T2
53.6%of area robotisable
520 → 253 mintheoretical → measured

Biken Techno

Tokyo · Amano RcDC · 21-storey office

T2
45–60 → ~30–45 mindust removal per floor
28–52 g/hdust removal rate

JR Kyushu — Nagasaki & Hakata stations

Japan · SoftBank Scrubber 50 Pro · 4,400 m² · nights

T2
2–3 → 1night staff per concourse (T3)
01:00–04:00unattended run

로봇:SCRUBBER 50 (Gaussian Robotics)

연구

Tokyo BMA benchmark hall

Tokyo · Amano, Figla, Makita units vs a human cleaner · 2017

T2
1.5×slower than human on vinyl
2×slower on carpet

헬스케어

UCSF Medical Center — Mission Bay

San Francisco · 27 Aethon TUGs · US$6M programme

T2
157,000trips per year
~30fewer hires

Tan Tock Seng Hospital — OPAS

Singapore · outpatient pharmacy automation · 1,400 patients/day

T2
30% → 5%rework rate
0dispensing errors

Yamagata University Hospital — ICU

Japan · Xenex pulsed-xenon UV

T2
13.8 → 9.9MRSA per 10,000 patient-days
48.5 → 18.1MDR-Acinetobacter

로봇:Xenex LightStrike (Xenex Disinfection Services)

El Camino Hospital

Silicon Valley · 19 Aethon TUGs

T2
$350k/yrrobot programme
$1M/yrequivalent labour

MultiCare Health System — Moxi removed

Tacoma & Puyallup · 14 Diligent Moxi (2023) → 0 (2025)

T2
14 → 0robots
"not financially sustainable"system spokesperson

로봇:Diligent Moxi (Diligent Robotics)

연구

LAMP trial — Xenex null result

Detroit · 2 hospitals, 379 beds · cluster-randomised, sham-controlled

T2
3.49 vs 3.17HAIs per 1,000 patient-days, UV vs sham
RR 1.10P = .23

호텔

M Social Singapore — Millennium

Robertson Quay · 293 rooms · Relay "AURA" + egg robot

T2
5 → 3 mindelivery, human vs robot
2:30 → ~1:00egg dish prep time

로봇:Relay (Savioke)

Garden City Hotel

Long Island, NY · 2× SoftBank Whiz · ~US$30k each

T2
40 minper floor
1 person/dayredeployed

로봇:Whiz (SoftBank Robotics (formerly Aldebaran Robotics))

Crowne Plaza Silicon Valley

Milpitas, CA · Relay "Dash" · ~2 years live

T2
10–15 → 3 minper delivery
20–25requests per day

로봇:Relay (Savioke)

Residence Inn LAX — Marriott

Los Angeles · Relay "Wally"

T2
1robot
short-circuitedwet towels in compartment

로봇:Relay (Savioke)

Hotel EMC2 — Autograph Collection

Chicago · 2× Relay "Leo & Cleo" · 195 rooms

T2
2robots for 195 rooms
~2×in-room dining sales (no baseline, T3)

로봇:Relay (Savioke)

Park Avenue Rochester

Singapore · 311 rooms · 2× Techmetics "Techi" · STB-funded

T3
6 → 3room-attendant vacancy gap
S$100kper unit

Nagoya Prince Hotel Sky Tower — Sky Dining

Nagoya · buffet restaurant, 31F · Delivery X1 clearing robot

T3
~100round trips a day
3.3 hof carrying per day taken over

NEW MARUYA Hotel — Katayamazu Onsen

Ishikawa · Yukai Resort buffet, ~400 guests a day at peak · 1 Keenbot T5

T3
~78%of food runs done by the robot
30–40k → under halfstaff steps a day at New Year peak

Kobe Meriken Park Oriental Hotel

Kobe · buffet (3F) + steakhouse (14F) · 2 Keenbot T5

T3
~100floor-to-dish-room trips a day (3F, peak)
~5 minper round trip from the 14F restaurant

Sapporo View Hotel Odori Koen — breakfast

Sapporo · 300–400 breakfast guests a day · 2 Servi Plus

T3
½staff walking distance (restaurant manager)
300–400breakfast guests a day

로봇:Servi Plus (Bear Robotics)

Henn na Hotel — H.I.S.

Nagasaki & Tokyo · 243 robots at peak · cut in 2019

T2
30 → 7staff per hotel
~⅓labour cost vs peers
연구

88 Chinese hotels — in-room robots

23 cities · 789 rooms · Cornell CHR study

T2
745,000guest commands in one year
2 months → 2 yearspayback range across hotels

집계 방법

각 카드는 공개 자료로 확인한 도입 사례 1건을 요약합니다(운영사 자체 발표, 공시, 발언자가 명시된 보도, 독립 연구). T2 = 운영사 보고 또는 제3자 관찰, T3 = 제조사 주장. "종료"는 운영사가 로봇 운영 종료나 철수를 공개한 경우, "시범 운영만"은 이어지지 않은 파일럿, "연구"는 단일 운영사가 없는 시험이나 조사입니다. 여기에 없는 회사는 아직 기록이 없을 뿐, 도입 실적이 없다는 뜻이 아닙니다.

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2026-10-14 기준 · 이 페이지 링크를 함께 표기하면 자유롭게 인용할 수 있습니다.