ROBOTAIGEEK PRIVACY POLICY (GLOBAL)

1. Who We Are (Imprint)

Data Controller / Organisation
RobotAIGeek Pte. Ltd.
51 Gentle Road
Singapore 309171

Data Protection Officer (DPO)
Email: [email protected]
Contact page: https://www.robotaigeek.com/contact
Mail: 51 Gentle Road, Singapore 309171

2. Key Concepts

• “Personal Data” means information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual (definitions vary by jurisdiction; we use the term broadly).
• “Processing” means collecting, using, storing, disclosing, transferring, or otherwise handling personal data.
• “Content” means information you post or submit publicly or privately on the Platform (e.g. text, images, data, comments, messages).

3. What Personal Data We Collect

We collect personal data through three main channels:

a. Data You Provide Voluntarily

Depending on how you use the Platform, this may include:

• Account data: name or display name, username, email address, password hash
• Profile information you choose to provide: organisation, role, country, biography
• Invitations and access controls: invite requests, inviter identity, invitee email, tokens, timestamps
• Communications: enquiries, support messages, feedback submissions
• Community activity: forum posts, comments, likes, flags, reports, edits
• Subscription or billing metadata (if applicable): typically limited to billing status and identifiers
  (Payment card details are processed by third-party providers and not stored by us.)

b. Data Collected Automatically

When you access or use the Platform, we may collect:

• Device and browser type, operating system, language settings
• IP address and approximate location (derived from IP)
• Log data: pages viewed, timestamps, referrer URLs, error and security logs
• Cookie and similar technology data (see Section 7)

c. Data from Third Parties (Where Enabled)

If you use integrations or embedded services (e.g. sign-in providers, video platforms), we may receive limited information as permitted by your settings and the third party’s privacy policy.

4. Why We Collect Personal Data (Purposes)

We process personal data to:

a. Operate and Deliver the Platform

• Create and manage user accounts
• Enable invite-only or restricted access where applicable
• Provide forum, database, and community features
• Authenticate users and prevent spam, fraud, and abuse
• Maintain system security, integrity, and performance

b. Moderate and Protect the Community

• Enforce Community Guidelines and Terms of Service
• Investigate reports, harmful behaviour, or misuse
• Maintain audit and safety records where necessary

c. Communicate with You

• Send transactional messages (invites, security notices, service updates)
• Respond to enquiries, partnership requests, and feedback
• Send newsletters or marketing messages only if you opt in, with unsubscribe options

d. Improve RobotAIGeek

• Understand usage trends and improve usability
• Test, debug, and enhance features
• Measure performance, reliability, and engagement (in aggregated form)

e. Legal and Compliance

• Comply with applicable laws and lawful requests
• Protect our rights, users, and the public
• Establish, exercise, or defend legal claims

5. Legal Bases for Processing (Global Approach)

Depending on your location and the context, we rely on one or more of the following legal bases:

• Consent (e.g. newsletters, optional cookies, certain data sharing)
• Contractual necessity (e.g. account creation, providing services you request)
• Legitimate interests (e.g. platform security, fraud prevention, service improvement)
• Legal obligations (e.g. regulatory compliance, lawful requests)

Where required by local law, we will obtain additional consent or provide supplementary notices.

6. Public Content and Community Visibility

RobotAIGeek is a community platform.

• Content you post may be public and may be indexed by search engines.
• You should not post personal data that you do not wish to make public.
• While we may remove content in line with our rules or legal obligations, we cannot guarantee removal from third-party caches or search engine archives.

7. Cookies and Similar Technologies

We may use cookies, SDKs, pixels, and similar tools for:

• Essential functions (authentication, security, session management)
• Preferences (language, interface settings)
• Analytics and performance (to improve the Platform)

Where required by law, we provide cookie consent or preference tools.
You may also manage cookies through your browser settings, though disabling cookies may affect functionality.

8. How We Share Personal Data

We do not sell personal data.

We may share personal data in the following limited circumstances:

a. Service Providers (Processors)

Trusted vendors who help us operate the Platform, such as:

• Hosting and infrastructure providers
• Email and notification services
• Security and anti-abuse tools
• Analytics services (where enabled)
• Payment processors (if applicable)

These providers process data only on our instructions and under contractual safeguards.

b. Legal and Safety Reasons

We may disclose data where reasonably necessary to:

• Comply with laws or lawful requests
• Protect the rights, safety, or property of RobotAIGeek, users, or others
• Investigate or prevent fraud, abuse, or security incidents

c. Business Transactions

If RobotAIGeek undergoes a merger, acquisition, financing, restructuring, or asset sale, personal data may be transferred subject to appropriate safeguards.

9. International Data Transfers

RobotAIGeek operates globally. Personal data may be processed outside your country of residence, including in Singapore and jurisdictions where our service providers operate.

We take reasonable steps to protect international transfers, including:

• Using reputable providers with security standards
• Contractual data protection obligations
• Additional safeguards where required by law (e.g. Standard Contractual Clauses)

10. Data Retention

We retain personal data only as long as reasonably necessary for the purposes described in this Policy, including compliance, security, and dispute resolution.

Typical retention principles:

• Account data: while active, and for a reasonable period after closure
• Forum content: may remain to preserve discussion continuity (subject to moderation and law)
• Enquiries: retained as needed to manage follow-ups
• Logs and security records: retained for limited periods

Where feasible, data is deleted or anonymised when no longer required.

11. Security

We use reasonable administrative, technical, and organisational measures designed to protect personal data.

However, no system is perfectly secure, and we cannot guarantee absolute security.

12. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access personal data we hold about you
• Correct inaccurate data
• Request deletion (where legally permitted)
• Object to certain processing (e.g. direct marketing)
• Restrict processing in specific cases
• Request data portability
• Withdraw consent (where applicable)

To exercise your rights, contact [email protected].
We may verify your identity and may lawfully limit requests where necessary (e.g. to protect others, prevent abuse, or comply with legal obligations).

13. Children and Minors

RobotAIGeek is intended for users capable of understanding and accepting our Terms.

Where local law requires parental or guardian consent for minors, users should not create accounts without such consent.

14. Third-Party Links and Embedded Content

The Platform may link to or embed third-party services (e.g. videos, widgets).
We are not responsible for their privacy practices. Please review their policies separately.

15. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted with an updated “Last updated” date. Continued use of the Platform constitutes acceptance of the revised Policy.

16. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of Singapore.
Any disputes relating to this Policy shall be subject to the exclusive jurisdiction of the courts of Singapore, unless mandatory local law requires otherwise.