M Social Singapore — Millennium
Robertson Quay · 293 rooms · Relay "AURA" + egg robot
5 → 3 mindelivery, human vs robot
2:30 → ~1:00egg dish prep time
ロボット導入事例：今も稼働中？
公開情報に基づく実名の導入事例：誰がどのロボットを運用し、どうなったか。成功事例と並べて、中断や撤去も記録に残しています。
記録された実名導入事例の25%は、終了したか試験導入止まりでした。
84件· 無料ログインで、すべての数値・注意点・出典を表示できます。
ホテル
Garden City Hotel
Long Island, NY · 2× SoftBank Whiz · ~US$30k each
40 minper floor
1 person/dayredeployed
Crowne Plaza Silicon Valley
Milpitas, CA · Relay "Dash" · ~2 years live
10–15 → 3 minper delivery
20–25requests per day
Residence Inn LAX — Marriott
Los Angeles · Relay "Wally"
1robot
short-circuitedwet towels in compartment
Hotel EMC2 — Autograph Collection
Chicago · 2× Relay "Leo & Cleo" · 195 rooms
2robots for 195 rooms
~2×in-room dining sales (no baseline, T3)
Park Avenue Rochester
Singapore · 311 rooms · 2× Techmetics "Techi" · STB-funded
6 → 3room-attendant vacancy gap
S$100kper unit
Nagoya Prince Hotel Sky Tower — Sky Dining
Nagoya · buffet restaurant, 31F · Delivery X1 clearing robot
~100round trips a day
3.3 hof carrying per day taken over
NEW MARUYA Hotel — Katayamazu Onsen
Ishikawa · Yukai Resort buffet, ~400 guests a day at peak · 1 Keenbot T5
~78%of food runs done by the robot
30–40k → under halfstaff steps a day at New Year peak
Kobe Meriken Park Oriental Hotel
Kobe · buffet (3F) + steakhouse (14F) · 2 Keenbot T5
~100floor-to-dish-room trips a day (3F, peak)
~5 minper round trip from the 14F restaurant
Sapporo View Hotel Odori Koen — breakfast
Sapporo · 300–400 breakfast guests a day · 2 Servi Plus
½staff walking distance (restaurant manager)
300–400breakfast guests a day
ロボット:Servi Plus (Bear Robotics)
Henn na Hotel — H.I.S.
Nagasaki & Tokyo · 243 robots at peak · cut in 2019
30 → 7staff per hotel
~⅓labour cost vs peers
調査研究
88 Chinese hotels — in-room robots
23 cities · 789 rooms · Cornell CHR study
745,000guest commands in one year
2 months → 2 yearspayback range across hotels
レストラン・飲食
Skylark Group — Gusto, Syabu-Yo, Bamiyan
Japan · 3,000 Pudu BellaBot · 2,149 stores
−42%floor staff steps per shift
−35%clear-down time
ロボット:BellaBot (Pudu Robotics)
Kura Sushi USA
37 restaurants · Pudu delivery robots · NASDAQ-listed
5–7 → 8–10tables per server
50–60 bpslabour, three initiatives combined
Noodle Topia
Madison Heights, Michigan · 3× BellaBot · owner Li Zhai
5–6 → 3floor staff at same volume
~$15kper robot, one-off
ロボット:BellaBot (Pudu Robotics)
稼働中運用者: Watami
Watami — Yakiniku no Watami
Japan · SoftBank Servi + JSP Peanuts · TSE-listed
10–12 → 4hall staff per shift, ¥1M/day store
6:37 → 4:49table clearance (vendor-measured)
ロボット:Servi (Bear Robotics)
Haidilao
China · 958 robot waiters (2020 filing) · HKEX-listed
958robot waiters, Aug 2020
RMB 2–3kper robot per month (press)
Chili's Grill & Bar — "Rita"
USA · Bear Robotics Servi · 10 → 61 locations → paused
61locations at peak
77%guests: server spent more time
ロボット:Servi (Bear Robotics)
試験導入のみ運用者: Saizeriya
Saizeriya
Japan · Servi pilot · former president on record against
½walking distance at pilot store (T3)
+4%peak turnover 'on some occasions' (T3)
ロボット:Servi (Bear Robotics)
調査研究
Norwegian family restaurants
Norway · four-tray robot, brand withheld
10 → 2waiter trips, 20-cover table
320 mwalking saved per large table
倉庫・物流
稼働中運用者: Kroger
Kroger — Ocado fulfilment centres
USA · 8 CFCs opened → 3 closed Jan 2026
3 of 8CFCs closed
$2.6bnimpairment
DHL Supply Chain — Locus Robotics
Global · 500 million picks · LocusBot / Origin
10M picksfirst 2.5 years
100M pickslast 154 days
ロボット:Locus Origin (Locus Robotics)
稼働中運用者: Amazon
Amazon fulfilment network
USA · 150+ sites · Kiva-derived drive units
~100 → ~400items/hour, manual → robotic
750,000+robots deployed
ロボット:Kiva Drive Unit (Amazon Robotics)
Woolworths Group — Primary Connect
Australia · Moorebank & WSY DCs · KNAPP + Vanderlande
1,350 → 650workforce across replaced sites
ASX-disclosedredundancy programme
Ocado — Andover and Erith fires
UK · 2019 and 2021 · grid bots
30,000 orders/wkAndover capacity lost, 2019
7 weeksErith revenue decline post-fire, 2021
Coles Group — WITRON case automation
Australia · Redbank & Kemps Creek
+20%store availability, Redbank vs manual
A$120moverrun on separate Ocado CFCs
JD.com — "Asia No.1" warehouse, Shanghai
China · JD automated sorting · 100,000 m² first phase, Oct 2014
16,000packages an hour sorting capacity
99.99%sorting accuracy
医療
UCSF Medical Center — Mission Bay
San Francisco · 27 Aethon TUGs · US$6M programme
157,000trips per year
~30fewer hires
Tan Tock Seng Hospital — OPAS
Singapore · outpatient pharmacy automation · 1,400 patients/day
30% → 5%rework rate
0dispensing errors
Yamagata University Hospital — ICU
Japan · Xenex pulsed-xenon UV
13.8 → 9.9MRSA per 10,000 patient-days
48.5 → 18.1MDR-Acinetobacter
El Camino Hospital
Silicon Valley · 19 Aethon TUGs
$350k/yrrobot programme
$1M/yrequivalent labour
MultiCare Health System — Moxi removed
Tacoma & Puyallup · 14 Diligent Moxi (2023) → 0 (2025)
14 → 0robots
"not financially sustainable"system spokesperson
ロボット:Diligent Moxi (Diligent Robotics)
調査研究
LAMP trial — Xenex null result
Detroit · 2 hospitals, 379 beds · cluster-randomised, sham-controlled
3.49 vs 3.17HAIs per 1,000 patient-days, UV vs sham
RR 1.10P = .23
家庭
調査研究
Georgia Tech — 30 households, six months with a Roomba
Atlanta · iRobot Roomba · 30 first-time households, 149 home visits
30households, followed for six months
13named the robot within two weeks
調査研究
Stiftung Warentest — robot mower test
Germany · 14 robot mowers rated, 8 without boundary wire · Mar 2026
14mowers rated, Good to Deficient
€300–1,700price range tested
調査研究
Robot mowers vs hedgehogs — 18-model safety test
Denmark / Oxford · 18 robot mower models · peer-reviewed, 2021
18mower models tested
0detected a juvenile hedgehog (< 200 g)
調査研究
Maytronics (Dolphin) — private pool robots, 2024
Global · Dolphin robot pool cleaners · market leader’s annual report
30–31Mprivate pools suited to robot cleaning (company estimate)
71.5%of the company’s 2024 sales from private-pool robots
小売
Schnucks — Simbe Tally
St. Louis · 111 stores · shelf-scanning
111stores
≥20%out-of-stock reduction (joint figure, T3)
Stop & Shop / Giant — "Marty"
US Northeast · ~500 units · $35,000 each
$35kper robot
~40hazards per store per day (self-reported)
FamilyMart + Telexistence — Manila operations
Japan / Philippines · 300 stores · remote-rescued arms
4%robot failure rate
1 : 50operators to robots
稼働中運用者: Co-op
Co-op — Starship robot delivery, Milton Keynes
UK · Starship sidewalk robots · 8 Co-op stores, from 2018; Northampton 2020
3×Co-op robot deliveries in Milton Keynes during Covid
up to 300robots planned across the UK by end-2021
Walmart — Bossa Nova cancelled
USA · ~500 stores · shelf-scanning · ended Nov 2020
350 → ~500 → 0stores with robots
cancelledafter 5 years of trials
Amazon — Just Walk Out retreat
USA · Fresh stores removed · Go stores 31 → 22
700 of 1,000transactions human-reviewed, 2022 (T3, disputed)
31 → 22Amazon Go stores
Stanford Shopping Center — robots docked
Palo Alto · Knightscope K5 · patrolling from 2015, suspended Jul 2016
Jul 2016all robot patrols suspended after a child was hurt
16 monthsage of the child — bruised foot, scraped leg
ロボット:K5 (Knightscope)
試験導入のみ運用者: Margiotta
Margiotta — Pepper "Fabio"
Edinburgh · one store · one week
12 vs 2customers drawn per 15 min, human vs robot
1 weekthen removed
ロボット:Pepper (Aldebaran Robotics (SoftBank / United Robotics))
試験導入のみ運用者: Lowe's
Lowe’s — Philadelphia car parks
Philadelphia · Knightscope K5 · 4 stores, pilot from Feb 2023
4Philadelphia stores (more in 4 states + DC)
$6–9/hrannual robot contract, Knightscope’s figure
ロボット:K5 (Knightscope)
建設
EnviroVantage — University of New Hampshire stadium
Durham, NH · Brokk 100 + concrete crusher · 3-level reinforced announcer’s box, 2016
72man-days for the whole demolition
105.8 yd³concrete and rebar removed
Diamond Drilling — Romania
Romania (projects in the Gulf, Asia, Australia) · Brokk 170 + Brokk 110 · bought 2018
≥ 2×faster wall tear-down than diamond tools alone
~2×turnover within a year
教育
Estonia — ProgeTiger national programme
Estonia · programming and robotics in schools and kindergartens · since 2012
2012national programme launched
> 50%of schools teach programming and robotics (2022)
調査研究
Basra primary schools — randomised trial with Ozobots
Basra, Iraq · Ozobot coding robots · 20 schools, Grade 4, two-day classes
960pupils in the robotics arms
girls onlysignificant gain in computational thinking
調査研究
Robots in STEM classes — meta-analysis of 21 studies
K-16 · educational robotics vs no robots · studies 2010–2022
g = 0.49overall effect on STEM learning (moderate)
g = 0.95in technology classes
清掃・施設管理
Mitsui Fudosan Facilities
Tokyo · 12× Panasonic RULO Pro · two office towers · 12 months
20 → 8 minhuman time per corridor floor
5 g → 11 gdust collected per floor
SMRT Trains — Circle Line
Singapore · 89 robots (Avidbots, LionsBot, Gausium) · stations
30 → 10 minper station area
89robots in the fleet
Odakyu Building Service
Tokyo · 4× Amano RcDC · university building, 3,464 m² corridors
53.6%of area robotisable
520 → 253 mintheoretical → measured
Biken Techno
Tokyo · Amano RcDC · 21-storey office
45–60 → ~30–45 mindust removal per floor
28–52 g/hdust removal rate
JR Kyushu — Nagasaki & Hakata stations
Japan · SoftBank Scrubber 50 Pro · 4,400 m² · nights
2–3 → 1night staff per concourse (T3)
01:00–04:00unattended run
ロボット:SCRUBBER 50 (Gaussian Robotics)
調査研究
Tokyo BMA benchmark hall
Tokyo · Amano, Figla, Makita units vs a human cleaner · 2017
1.5×slower than human on vinyl
2×slower on carpet
空港
Narita International Airport — terminal floors
Narita · 2 Avidbots Neo + 10 Cyberdyne CL02 · from 25 Nov 2019
12robots: 2 hard-floor scrubbers, 10 carpet
~920,000 m²terminal floor area to keep clean
Changi Airport — Terminal 4
Singapore · 4 cleaning robots at opening (+6 planned) · floors, car parks, toilets
~20%less housekeeping manpower (airport’s projection)
SGD 80kper robot
製造
Trelleborg Sealing Solutions — Helsingør
Denmark · 42 Universal Robots UR5/UR10 · CNC tending
3 → 8CNC machines per operator
50people hired
ロボット:UR5 (Universal Robots) , UR10 (Universal Robots)
Freedman Seating — Chicago
Chicago · 3 Vectis welding cobots · bus & RV seat frames
12 → 3½ minweld time per stainless seat
~200%more output on that part (journalist’s estimate)
Gwangjin Group — Asan plant
Korea · Doosan M-series cobots · riveting, inspection, sorting
12 → 1–2defects per six-line batch
₩1.3bninvested
CM Welding & Machine — Midland, Texas
Midland, TX · 2 welding cobots (third planned) · oil & gas modules, high-mix
≥20%faster setup than its traditional robot cell
2 → 3cobots (third planned for 2024)
Red Devil — Pryor, Oklahoma
Pryor, OK · 1 Yaskawa Motoman MPL80 II · caulk & sealant lines
50% → 90%+of the time at the 100 tubes/min target
~2×production capacity, same filling equipment
Cosmo Japan — skewer line
Hokkaido · Denso SCARA with vision · METI case
3 → 1workers on the process
8,400 → 7,000output per day
Sargento Foods — Plymouth, Wisconsin
Plymouth, WI · 8 FANUC M-410iB cells · centralised cheese palletizing
8 × 3robot cells × palletizing lanes
700 ftlongest trunk conveyor feeding the cells
Recochem — Edmonton
Edmonton, Alberta · 1 Motoman EPL80 · case pack + palletize, 9.46 L bottles
+35%throughput vs packing by hand
3 → 1operators on the line
稼働中運用者: Urano
Urano — lights-out machine tending
Nagasaki · FANUC M-10iA · METI case
3 × 7 h → 1 × 2 hpeople × hours on the process
lights-outmachining cell
ロボット:FANUC M-10iA (FANUC)
Natures Way Foods — Selsey
Selsey, UK · 2 PWR delta robots · coleslaw pots into cases and crates
140pots per minute
< 15 minformat changeover
Boeing 777X — FAUB abandoned
Everett · robotic fuselage assembly · 4 years
4 yearsof trial
abandonedfor flex-track + mechanics
Tesla Fremont — Model 3, 2018
California · bespoke automated conveyor and assembly
5,000/wktarget
<2,500/wkachieved at the time
警備・パトロール
Huntington Park PD
California · K5 · six annual renewals
$6,000 → $8,000budgeted vs actual per month
not wiredemergency button to dispatch
ロボット:K5 (Knightscope)
Sellafield — Spot in active nuclear areas
Cumbria, UK · Boston Dynamics Spot · cell inspection & clean-up, 2023
½the predicted cost of the work
2 + 7 → remoteoperators plus support staff per entry, replaced
ロボット:Spot (Boston Dynamics)
World Trade Center — first rescue-robot deployment
New York, Sept 2001 · CRASAR tracked robots on 30 m tethers · rubble search
up to 17CRASAR robots on site within hours
0living victims found
稼働中運用者: US Army
US Army — counter-IED robot fleet
Iraq & Afghanistan · PackBot, TALON and others · 2007 → consolidation
7,000unique robots bought in a decade
3core platforms the Army is consolidating onto
ロボット:PackBot
NYPD — Times Square subway K5
New York · $9/hr lease · ended Feb 2024
$9/hrlease
2 officersescorting it throughout
ロボット:K5 (Knightscope)
City of Hayward — Watkins St garage
California · Knightscope K5 · 2 years
9 → 3thefts, pre vs with robot
$137,000+over two years
ロボット:K5 (Knightscope)
San Francisco SPCA
Mission District · K5 · ordered removed
$6–7/hrrobot
$16/hrguard
ロボット:K5 (Knightscope)
City of Dublin, Ohio — "DubBot"
Ohio · 2× K5 · ended May 2026
$128,080year one
0incidents identified
ロボット:K5 (Knightscope)
San Antonio International Airport
Texas · K5 · $21,000/yr approved, never taken up
7–3council vote to approve
1 monthtest
農業
University of Arkansas — See & Spray soybean trial
Keiser, Arkansas · John Deere See & Spray (prototype) · 3 seasons, 2022–2024
43–59%less herbicide than broadcast spraying
+280%a year in weed seed bank at the LOW sensitivity setting
ロボット:See & Spray (Blue River Technology)
Iowa State University — 415-acre spraying demonstration
Boone & Story counties, Iowa · See & Spray Ultimate · 5 soybean fields, 2024
76%average herbicide product saved
43.9–90.6%saving by field — set by weed pressure
調査研究
Large US dairies on robotic milking — 27-farm survey
USA · Lely & DeLaval, ≥7 milking boxes · 405–17,000 cows per herd
22%of farms cut full-time staff by 30–50%
>21%labour-cost cut, reported by 35% of farms
調査研究
Abundant Robotics — apple harvester shut down
California / Washington orchards · vacuum apple picker · SRI spin-out 2016, closed mid-2021
$12Mraised, then no further round
50–90%of apples reachable (company claim)
集計方法
各カードは公開情報から1件の導入事例をまとめたものです（運用者自身の発表、開示資料、発言者名のある報道、独立した調査）。T2＝運用者の報告または第三者による観察、T3＝メーカーの主張。「終了」は運用者がロボットの運用終了・撤去を公表したもの、「試験導入のみ」は継続されなかったパイロット、「調査研究」は単一の運用者を持たない試験や調査です。掲載のない企業は、記録がまだないだけで、導入実績がないという意味ではありません。
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